100% Satisfaction or your money back
Too Cool Mums offers a 100% Money Back Satisfaction Guarantee.
If you are not happy with your purchase then please return it to us in unused condition within 14 days for a full refund of the purchase price less any postage costs.
You are welcome to contact us with any feedback that you may have as this helps us greatly to improve on our products and give you, the customer what you really want!
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Secure Payment Processing with PayPal
When you purchase online from the Too Cool Mums website you have peace of mind that the payment is being processed securely via the PayPal secure online transaction website.
PayPal is a safe and secure way to pay for your purchase - especially as we will never receive any details of your credit card information.
PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Your payment, along with your shipping details and contact phone number is forwarded to Too Cool Mums but your credit card details remain on the PayPal secure server.
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What if I don't have a PayPal account?
Each Calmarap Baby Carrier has a 'Buy Now' button . Click this to pay for the item using PayPal.
You do not need to have a PayPal account. Just complete your credit card and shipping details.
Once your payment has been received we will post your item and send you an email confirming payment and letting you know that your purchase is on its way.
We would appreciate it if you let us know, with an email, when your order is delivered and would love to hear any comments you may have about your purchase.
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GST
All prices quoted are inclusive of GST.
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Delivery Lead Times
Too Cool Mums endeavours to despatch orders within 24-48 hours of receiving full payment.
If there is to be any delay resulting from the item you have ordered being out of stock we shall contact you to advise an approximate time frame.
If there is to be a substantial delay you may cancel the order if you wish.
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Delivery Charges
Too Cool Mums uses Australia Post Express Post to deliver all products within Australia.
The delivery cost is currently $10 for Newborn, Standard and Deluxe Calmarap and $15 for Wide Deluxe Calmarap. The delivery charge is added to the price of the item when you click the "Buy Now" button and complete the checkout.
CLICK HERE - to check if your postcode falls within the Australia Post Guaranteed Next Business Day Delivery Network
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International Delivery
International delivery is via airmail at a worldwide flat rate of $10 for Newborn, Standard and Deluxe Calmarap and $15 for Wide Deluxe Calmarap. The delivery charge is added when you click the "Buy Now" button and complete the checkout.
All prices are given in Australian Dollars, all purchases are charged in Australian Dollars.
CLICK HERE for more information on international orders
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